Shipping Policy – Catapult Gifts

Thank you for shopping with Catapult Gifts! We work with trusted production partners to create and deliver gifts made especially for you.

Order Processing

Many of our products are made to order. Production begins after your order is received and confirmed.

Processing times vary depending on the product, production partner, and order volume. Personalized products may require additional production time.

Processing time does not include shipping transit time.

Shipping and Delivery

Estimated delivery times depend on the product, destination, shipping method, and carrier.

For many U.S. orders, standard shipping transit may take approximately 5–12 business days after production. This is a general estimate, not a guaranteed delivery window.

Actual delivery estimates may vary by product and will be provided at checkout when available.

During busy holiday periods, production and shipping may take longer. We recommend ordering early for special occasions.

Shipping Costs

Shipping charges are calculated or displayed at checkout based on the products in your order and the applicable shipping rates.

Multiple Items and Separate Shipments

Catapult Gifts works with multiple production partners. If you order more than one item, your products may be produced and shipped from different locations.

As a result, items from the same order may arrive in separate packages and on different dates.

Order Tracking

When tracking information is available, it will be provided after your order ships.

Please allow time for the carrier to update tracking information.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your purchase.

If you notice an error, contact us as soon as possible at catapultgifts@gmail.com.

We will try to assist with address corrections, but changes may not be possible once an order has entered production or shipped.

Delayed, Lost, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us at catapultgifts@gmail.com with your order number and details of the issue.

We will investigate and work with our production or shipping partners to determine an appropriate resolution.

International Shipping

International shipping availability, rates, delivery times, and any applicable customs duties or import taxes depend on the product and destination.

Customers will be informed of available shipping options at checkout. Any applicable import charges not collected at checkout may be the customer's responsibility, unless otherwise required by law.

Contact Us

For shipping questions or assistance with your order, please contact:

Catapult Gifts
Email: catapultgifts@gmail.com

Thank you for supporting Catapult Gifts!